Leaders must communicate trust and certainty through their actions: Sandeep Goel
The last few months have changed the way in which leaders respond to crisis. In the wake of the COVID19 pandemic, leaders must appreciate the new challenges facing each of the different stakeholder groups. They need to be able to communicate trust and certainty through their actions.
The news of shutdowns, mass retrenchments, and personal losses have made issues of mental fatigue, burnout, depression very commonplace. Making sure that employees have the right workflow platforms, collaboration tools, and technologies can make the work from experience smooth for employees. Doing so allows employees to work from the safety of their homes and enable transition from offline mode to a transparent data-driven decision-making paradigm.