How will startups meet the needs of tomorrow’s customers?
Partha Dash, SVP, Moglix talks about the need for startups to adopt a dual-lens of providing short-term operational solutions to problems facing their customers and a long-term strategic route for targeting customer growth opportunities. As we weather through COVID19, it becomes essential for startups to rethink their current digital offerings with a long term impact. Collaboration always adds value to the new product and brings along the changes needed but not noticed.
Startups have an opportunity to partner with their customers and create connected teams, value chains, and supply chains of the future and offer technology-driven solutions that augment trust-building, security, and transparency.